Service

Online error reporting form

If you choose this path, error notification will be sent directly to our center by e-mail. Our representative will contact you shortly to set time of inspection.

Please answer the questions below and submit the form.

Personal data

* Customer Name:

* E-mail:

* Phone:

* Date of purchase:

* Place of operation:

Üzlet neve:

Operation place:

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The faulty product details

* Product Type:

* Product Serial Number:

Problem Description:  

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Billing information

Billing name:

Adószám:

Zip:

City:

Street and house number:

Checkout data

Call center

Our call service representatives are available Monday to Friday from 8.00-16:00 at 0266-317827 și 0726-308900 and e-mail service@tcromania.com. >

If you choose this path, error notification will be sent directly to our center by e-mail. Our representative will contact you shortly to set time of inspection.

With the implementation of an electronic data collecting system, our database is updated daily, and able to provide up-to-the-minute information about previously performed work at the customer’s request.

About us

Our aim is to assure maximum customer satisfaction, which at the same time also means our partners’ efficiency.

Besides offering high quality products, we consider also necessary to provide high quality services, for the optimal functioning and utilization of the equipment.

Our national service line provides the following professional services:

• Installation of refrigeration and professional kitchen equipment
• Repairs both in and out of warranty period

Maintenance and cleaning of beer coolers and dispensers

• Technical counseling
• Trainings in device operation
• Preventative maintenance work. In addition to the above interventions we offer preventive maintenance service, in order to extend the life of the product and to minimize any losses resulting from defects or breakdowns.
• Installation and maintenance of air conditioning equipment.
• Casual and general repairs, and emergency intervention.